What our Customers say...



After a tropical storm came through we had water over an inch deep in our office. I called SERVPRO of South Cabarrus County and they were on the scene very quickly! They assessed the damage and began to clean up immediately. The staff was very professional and explained the measures they were taking to clean up from the damage. I would highly recommend the team at SERVPRO.

Great customer service and very knowledgeable. Highly recommended.

Great, fast service!

We had a great experience!

P.S. We would like some ink pens!

No recommendations, satisfied with their performance.

I was very pleased with their work. Wasted no time. These ladies were experts at what they did here.

I want to compliment Gaby, Jesse, and ShaRhonda on their exceptional customer service skills. They have been so helpful to work with during such a terrible process. 

Scott kept us well informed- great employee! Everyone has been A++!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I think that SERVPRO is a great company. I have always received messages from them re: ways that they can better serve me an my family, during our crisis. I was really happy that someone cared about our wellbeing. SERVPRO is professional, does quality work and I would recommend them to my friends and anyone who has a need for their services. Dorothy & Family.

Positive: Professionalism, Punctuality, Responsiveness

After an electrical fire displaced our family a week and a half before Christmas, John and his team were extremely punctual and communicative. They kept us in the loop during the entire process and I feel like they went to bat for our best interests. Over the 4 month process they mediated between us and the Insurance, and I feel that they went to bat for us and looked out for our best interest. They timed out all of the contractors to get us back in before our baby was due and even went so far as to drop off a gift bag from the Inside staff, who are nothing but pleasurable to work with. 10/10 would recommend John and his team to anyone in a dynamic situation like ours. A special Thanks to Gaby and Joyce for always getting back to me and putting my mind at ease that they were working for us. Thank you again, South Cabarrus Team!

Levi Whitfield

Elaine and the team she is on does wonders. They do all they can to keep everyone on the same page and make you feel comfortable before anything is done. I would recommend them to anyone!


On February 6, 2020, there was a tornado that came through the area in which I live, and it was confirmed to be at least 125 mph wind in the area where my house is. The wind pulled shingles and felt paper off my roof, exposing the wood. My house was built 72 years ago, and it had slates for the roof under the felt paper and shingles. Once the wind pulled them off, water began to get into my attic, which in return caused my living room ceiling to collapse. I had contacted my insurance agent, and he informed me he had SERVPRO on standby to come out to put a tarp on my roof. They (SERVPRO) had a roofing company come out the day of the tornado and put a tarp on my house, and on February 7, 2020, I signed paperwork for SERVPRO to do the cleanup and water mitigation. SERVPRO came back out on Sunday, February 9, and set up fans and dehumidifiers to dry the house out. Throughout this process, SERVPRO was very professional and very informative about what they were doing and what was next in the process. I would highly recommend them, and I would use them again if it were ever to happen again.

Thank You all Dawn Simpson



Very impressive, top-notch company! We called this company after a flooding inside our home and we utilized their services to dry out our home. Wonderful, professional, tenacious, and any other trait you desire. Definitely recommend.

Dear Hillary,

Thank you so much for volunteering at our golf tournament on Monday! There was so much to do, and we couldn't have done it without our volunteers! Thanks so much for your help!

Best regards,

Barbi Jones


Experienced a flood from a broken pipe on a Saturday afternoon (of course) on the weekend before Thanksgiving. SERVPRO came right out and took care of everything! Very professional and knowledgeable and so helpful. Couldn't have asked for a smoother resolution to a real unfortunate situation. Highly recommend !


Quick on the job and willing to go the extra mile. They know what they are doing and have the proper equipment and experience to fix water damage quickly and correctly. Also have used them for routine carpet cleaning as well - great job at a fair price and no pushy sales like those carpet cleaning places. Highly recommended.


Best and most prompt service ever ! They were on top of my "disaster" with in hours and had the people and equipment on the job next day ! Very courteous of my needs and a great liaison with my insurance company. Couldn't have been easier. Thanks John and crew !!!


????? 20 hours ago

I had SERVPRO come out to check on a water issue in my crawlspace. I originally had two other companies come out which had quite different ideas and solutions to offer, so it was confusing. Then I called SERVPRO, and I'm so glad that I did! I could tell that John really wanted to help. What he had to say made total sense, and provided peace of mind. I feel that the other companies were using scare tactics in order to sell unnecessary services. I would highly recommend them if you want someone to be honest and not try to sell you unnecessary services.


When Cabarrus Country Club had an accidental water event, SERVPRO of South Cabarrus County was prompt, efficient and took great care to restore our facility. As they say "Like it never even happened."


I have been lucky to do business with SERVPRO South Cabarrus County, as a general contractor, over the past 7 years. They have always proven to be cool and calm dealing with house fires or floods. They're able to get on scene fast, assess the situation, and apply their proven formulas to get things under control. I have used them at my own personal residence in a water damage situation, and they knocked it out of the park!


Always a great experience. Jason and his team are committed to excellence! Call today!


After all the storms I had a shower in my living room. The next day I was not sure were to start so I called SERVPRO at lunch time and they were at my house within 3 hours; walked me through the process, inspected, tarpped the roof and documented the damage for insurance. They were extremely nice and respectful of my property. They knew what they were talking about and I would strongly recommend them to anyone that has a disaster in there house.


When I found out that my family had mold in their home, which was resulting in numerous medical issues, I was devastated. I reached out to John and Elaine for advice, thoughts and opinions. They told me the good, the bad and the ugly that was going on inside the home. However, they did not leave my family hanging. They went above and beyond to assist my family in making sure that all mold was removed and my family was given a fresh start. Their kindness went above simply restoring a home. They helped restore a family and their hope in life.


John Fisher and his team have done a great job helping me with my property when it was damaged by water. They are awesome! I would highly recommend them to anyone!  

Response from the owner: Thanks David! We appreciate your feedback.


The team from SERVPRO lead by Ricardo did a fantastic job stopping a major water leak and completing all of the related repairs over the next few days. I would definitely use them again and highly recommend them for any emergency house breakdown repairs. They are great!


I work in the insurance restoration industry and have worked for several years with SERVPRO of South Cabarrus County. They strive to make the customer happy, and their work is top-notch! I would recommend SERVPRO of South Cabarrus for any fire, water, smoke, or mold damage to your home.

Response from the owner a year ago Tracy, Thanks so much for the kind words. Appreciate you!

Jeremy Carlton 6 reviews · 1 photo

a month ago They took great care of our crawlspace. Removed all mold and mildew from the craspae. Thanks a lot.

Ernie Ferland Local Guide · 15 reviews · 1 photo

3 weeks ago You need a Service Pro for your restoration look no further. Just call them. Customer Service Pro fits better. If I could give Jesse, Ricardo, Denis, Sharonda, Javier a 10 star I would. I have never be treated so nice by a service provider in my home. I called them they came out with in hrs on a Friday afternoon. They came pack and had all the equipment I needed to start drying out my floors. They listened to my concerns and addressed them. They went above and beyond. They couldn't do enough for me. Profession, respectful, courteous just to list a few. You need a pro, just Call them tell them Ernie sent you. Thank You guys I truly appreciate your service and having you in my home!

I work in the insurance restoration industry and have worked for several years with SERVPRO of South Cabarrus County. They strive to make the customer happy, and their work is top-notch! I would recommend SERVPRO of South Cabarrus for any fire, water, smoke, or mold damage to your home.


  Daniel, The Mold Man, Smith

We have known John for many of years and he has always opened his mind to help us grow our business. The workers have always been willing to learn when it comes to mold jobs and my clients have nothing but good things to say about them. We highly recommend this company for any of your mitigation and emergency needs.


Need a restoration company? SERVPRO of South Cabarrus County is your answer! I told John (the president of the company) when they finished their job for me that I hoped I never had to meet him again in a business capacity and I meant it! But let me tell you a little secret just between you and the rest of the world. If I ever needed a restoration company again, I would call SERVPRO only. They not only did their job extremely will but they went above and beyond! They included the compassion needed to deal with people who are going through devastating situations. I was blessed because they did the job I needed and did it "above and beyond" the requirement. Thank you everyone at SERVPRO for helping me through a devastating circumstance and thank you so much for George.


Thank you and the entire SERVPRO of South Cabarrus County team for the amazing work you did for us during our recent water disaster. I cannot say enough about how wonderful your team is. From the immediacy with which you responded to my call to the patience with which you answered all my questions, the experience was as painless as could be. I will gladly recommend your services to all of my friends and family.

I incurred water damage at 3 properties I manage in Afton Village. The damage was discovered after business hours. I called SERVPRO of South Cabarrus County and they responded quickly to our needs. Their technicians were very professional and knowledgeable. After the damage was contained, they had great follow-up and provided me with help while I was working with the insurance company. I would definitely call them again if I were in need of their services in the future.

When I was opening our new office in Concord I needed our office space and production facilities as clean and as dust free as possible. SERVPRO had just the right equipment to do the job that I needed. Every SERVPRO team member is genuinely interested in making sure we were totally satisfied with the completed work. In the future, I will definitely contact them again if I am in need of their services and am happy to tell others of our great experiences with SERVPRO of South Cabarrus County.

A fire in our furnace blew soot and smoke into our home, I thought we'd never be able to get everything clean and get rid of the awful smell. SERVPRO was on the premises quickly and were incredibly professional and easy to work with. They clearly communicated with us what was going to take place and were always on-site to make sure the work was being done properly. My house was left better and cleaner than it was before the fire. I can recommend SERVPRO of S. Cabarrus County without hesitation.

They were FANTASTIC! Very professional, knowledgeable, and answered any questions I had. Very calming personality which helps during a time like this. Highly recommendable!

John Fisher and his team have done a great job helping me with my property when it was damaged by water. They are awesome! I would highly recommend them to anyone!

We had a lead base paint concern on a piece of rental property. SERVPRO came out to evaluate and give us an estimate on removal. However when conducting the field test, they determined there was no lead base paint on the property. I am very sure that any other company would have charged us to correct a problem which did not exist. It is so refreshing to deal with a honest company like yours. We will definitely remember SERVPRO and I will place you on my contact list for future use.

SERVPRO of South Cabarrus County is the best! They came out to my home and cleaned my carpets. I actually have white carpet again!! The technician was very knowledgeable about the products! Thank you SERVPRO!!

I was quite pleased with the work performed by SERVPRO of South Cabarrus County following a water pipe burst. We experienced extensive damage in 4 rooms because no one was at the home at the time of the incident. SERVPRO staff were thorough, pleasant to work with and professional. I would gladly recommend their services and I sincerely appreciate their flexibility and detailed work they did on my mother's historic home.

My basement recently flooded! I contacted SERVPRO of South Cabarrus County. They were quick to respond, providing me with a friendly, professional solution, and service. I will recommend them to both family and friends.

I have been providing SERVPRO of South Cabarrus County with mold inspection and testing for the past three years. The staff is easy to work with and always willing to do what is right for the customer. Referring SERVPRO to my customers gives me peace of mind because I know they will do right by them. I thank SERVPRO for always being available when my customers and I need them.

Choosing SERVPRO of South Cabarrus County for a water emergency at our office building began a positive and trusting relationship with the company. We even requested that they help with our personal home improvements.

Through both the business and personal experiences SERVPRO proved to be reliable, caring and provided an absolutely professional finish. We do not hesitate to recommend SERVPRO of South Cabarrus County to all of our friends.