Franchise Updates

3/16/2016 (Permalink)

We at SERVPRO of South Cabarrus County would like to thank you for the opportunity to service your clients over the past 7 years. We are only getting better with age! Below, is a brief list of our past and most recent achievements.

• We have a highly trained staff with certifications in multiple fields.

• We have a certified technician to handle any job (water, fire, mold, trauma, carpet cleaning, etc), which will provide clients with a quality experience.

• Our staff uses the latest application software, such as Xactimate and Symbility. We currently have six people on staff trained in Xactimate and three people trained in Symbility. This training allows for quicker estimates, remediation and file closure turnaround times.

• We have been identified by SERVPRO corporate as being in the top 10% of franchises with the fastest cycle time in our trainership.

• We have hired a new commercial marketing representative to develop long-term relationships and create new relationships with commercial clients.

• We offer a no-cost emergency plan to all commercial clients, which contains all the information a business owner may need to know in case of an emergency (emergency contacts, shutoffs, etc).This planis a way for usto give back to the community and to make people aware of our services in case something were to happen.

We would love to support you on your next claim. We received some great feedback from adjusters and agents who attended our latest CE class. They prefer a restoration company to provide clients with assistance, even if the company does not receive the job. We will and we have been offering your clients this service.

We have been in the Charlotte area for 7 years and are building the business for the long run. Please do not hesitate to try us out on your next job and we promise you will not be disappointed. We would love to show you the difference between a Restoration Crew and a Certified Restoration Crew equipped with the proper tools and training to complete the job correctly and efficiently.

Thank you again for your time. At your earliest convenience, please browse our website. Here you will find photos of our technicians as well as a detailed description of their individual certifications. Also, check us out on Social Media! Like us on Facebook, Follow us on Twitter and leave us a review on Google Plus. We look forward to working with you in the future.