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Fire & Water - Cleanup & Restoration

Mitigation for any size

10/1/2019 (Permalink)


A water or fire damage is a traumatic event regardless of the size. It doesn’t matter if the loss affected one room or the entire structure; the client feels a loss of control.

What is Mitigation? “Reasonable and prudent” steps taken under the terms of an insurance policy to limit loss (preserve, protect, and secure property from further damage). Begin mitigation as soon as possible from damage caused by water, fire, vandalism, or other covered disasters. According to many carriers, policy coverage may not extend to you if you do not take action to mitigate a loss. Meaning “Neglect by or failure of any ‘insured party’ to use all reasonable means to save and preserve property at the time of and after the time of a loss or damage.” SPEED IS KEY.

What to expect from a Mitigation Vendor?

Within one hour, the loss should be dispatched to a mitigation vendor who will contact the customer.

Within four hours, the mitigation vendor should have a crew on site to begin emergency work.

Within eight business hours of the initial on-site visit, the mitigation vendor should complete a verbal briefing to the adjuster.

The most important job is helping each customer put their life back together- to help them regain control.

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